CYVERNA Internal Guide
Every screen, every field, every setting — for all 3 CYVERNA offices.
Hyderabad HQ · Jaipur Branch · Udaipur Branch
Open your browser and go to business.google.com
Click "Manage now" → Sign in → If you don't have a Workspace account yet, create a free Google account with a business email alias first.
On the dashboard, click the blue "Add business" button in the top left. You will create 3 separate listings — one per office. Start with Hyderabad HQ.
Google will ask: "What category fits your business?"
After creating the profile, add these Additional Categories:
Select YES — "Yes, I have a location customers can visit."
After entering your address, Google will ask: "Do you also serve customers outside this location?" Select YES and add:
| Day | Open | Close | Notes |
|---|---|---|---|
| Monday | 9:30 AM | 7:00 PM | |
| Tuesday | 9:30 AM | 7:00 PM | |
| Wednesday | 9:30 AM | 7:00 PM | |
| Thursday | 9:30 AM | 7:00 PM | |
| Friday | 9:30 AM | 7:00 PM | |
| Saturday | 10:00 AM | 4:00 PM | Or mark as closed if team doesn't work Saturdays |
| Sunday | Closed | Mark as closed | |
Copy and paste this exactly:
Go to Profile → Edit → Services and add each service manually. For each service, add a name, category, and short description.
| Service Name | Category | Short Description (max 300 chars) |
|---|---|---|
| Cybersecurity Consulting | IT Security | ISO 27001, VAPT, zero trust architecture, SOC monitoring, and incident response for businesses. |
| ISO 27001 Compliance | IT Security | Full ISO 27001 readiness assessment, gap analysis, controls implementation, and audit preparation. |
| School ERP Software | Education | Complete school management — admissions, attendance, fee collection, parent portal, and LMS. |
| AI-Powered CRM | Software | BusinessFlow CRM with AI lead scoring, WhatsApp integration, sales pipeline, and automation. |
| Digital Marketing | Marketing | SEO, Google Ads, Meta Ads, social media management, and conversion analytics. |
| WhatsApp Marketing | Marketing | WhatsApp Business API, chatbot automation, lead nurturing, and broadcast campaigns. |
| Conversational AI | AI & Technology | 24/7 AI chatbots for WhatsApp, web, and social — Hindi and English — for lead capture. |
| Video Production | Marketing | AI-scripted Reels, YouTube Shorts, and LinkedIn videos for brand growth. |
| AI Training & Certification | Education | AI Foundations, Prompt Engineering, AI Governance, and Executive AI Leadership programmes. |
Go to Profile → Products → Add Product for each of the 9 CYVERNA platforms:
| Product Name | Category | Price | Description |
|---|---|---|---|
| CyberShield | Cybersecurity | Contact for pricing | AI-powered cybersecurity platform — zero trust, ISO 27001, VAPT, SOC. |
| EduCore | School Software | Contact for pricing | Complete school management ERP — admissions to results. |
| BusinessFlow CRM | CRM Software | Contact for pricing | AI lead scoring CRM with WhatsApp-first design for Indian businesses. |
| Digital Presence Engine | Digital Marketing | Contact for pricing | SEO, Google Ads, Meta Ads, social media, and content marketing. |
| Conversational AI Platform | AI Software | Contact for pricing | 24/7 WhatsApp AI chatbot — Hindi and English. |
| MotionReach Studio | Video Production | Contact for pricing | AI-scripted video production for Reels, Shorts, and LinkedIn. |
| VoiceDesk AI | AI Software | Contact for pricing | AI voice assistant that answers calls and qualifies leads 24/7. |
| AI Certification | Training | Contact for pricing | Enterprise AI training — Foundations to Leadership programmes. |
| SmartOrder AI | Order Management | Contact for pricing | Unified order management across WhatsApp, web, and marketplaces. |
Go to Profile → Edit → More → Attributes:
| Method | How it works | Time | Best for |
|---|---|---|---|
| Video call | Google agent calls and you show your office, signage, and equipment on video | 1–3 days | Fastest — try this first |
| Postcard | 5-digit PIN code mailed to your office address | 5–14 days | Most common fallback |
| Phone call | Google calls your listed number with a PIN | Instant | Only offered to established businesses |
| PIN sent to the GBP-associated email | Instant | Sometimes offered as option | |
| Instant verification | Automatic if your Google Search Console is verified | Instant | Verify GSC first — then try GBP |
| Photo Type | What to photograph | Min count | Size |
|---|---|---|---|
| Logo | CYVERNA logo on white background | 1 | 250×250px+ |
| Cover photo | Best team photo or office exterior with signage | 1 | 1332×750px |
| Office exterior | Building entrance, signage visible | 2 | 720×540px+ |
| Office interior | Workspace, conference room, reception | 3 | 720×540px+ |
| Team photos | Dr. Bhatnagar + team members in office | 5 | 720×540px+ |
| Work in progress | Team working, presentations, client meetings | 3 | 720×540px+ |
| Product screenshots | EduCore dashboard, CRM, CyberShield UI | 3 | 1200×800px+ |
Google's algorithm actively rewards businesses that regularly add new photos. Profiles with consistent fresh photos rank higher in local results.
Businesses with 100+ photos get 1,065% more website visits and 520% more directions requests than businesses with just 1–2 photos (Google data).
Go to Profile → Posts → Create post. Post types and when to use them:
| Post Type | When to use | Expires | Example |
|---|---|---|---|
| What's New | Any update, blog article, news | 7 days | "New blog: How ISO 27001 protects Hyderabad businesses" |
| Offer | Promotions, free consultations | Set end date | "Free 60-minute cybersecurity assessment — Book by 30 June" |
| Event | Webinars, workshops, open days | Event end date | "AI Automation Webinar for Hyderabad SMEs — 15 June 2026" |
| Product | Highlight a specific service | Never | "EduCore — School ERP managing 3,200+ students in Rajasthan" |
Every post has an optional CTA button. Always add one:
| Question to add | Answer to give |
|---|---|
| Do you serve clients outside Hyderabad? | Yes — CYVERNA has offices in Hyderabad, Jaipur, and Udaipur, and serves clients across India with remote delivery. On-site visits are available for major engagements. |
| What industries does CYVERNA work with? | BFSI, Healthcare, Education, Manufacturing, Retail, Technology, Government, and Legal sectors across India. |
| How much do your services cost? | Pricing is tailored to each engagement. Contact us for a free 60-minute consultation and a detailed proposal — no obligation. Email: info@cyverna.in |
| Do you offer free consultations? | Yes — free 60-minute strategy session for all new enquiries. Call +91 95193 05567 or email info@cyverna.in to book. |
| Who is the founder of CYVERNA? | CYVERNA was founded by Dr. Sauraabh Bhatnagar, who holds a DBA in Cybersecurity & AI and has 25+ years of global enterprise experience at Microsoft, EY, Reliance Industries, and Airtel. |
| Is CYVERNA ISO 27001 certified? | CYVERNA follows ISO 27001-aligned security practices and helps clients achieve ISO 27001 certification. Contact us for details on our own security posture and certifications. |
| Do you provide services in Hindi? | Yes — CYVERNA provides full service in Hindi and English across all our offices in Hyderabad, Jaipur, and Udaipur. |
| What is EduCore? | EduCore is CYVERNA's school management ERP covering admissions, attendance, fee collection, exam management, parent portal with WhatsApp notifications, and LMS. Currently managing 3,200+ students. |
In your GBP dashboard: Home → Get more reviews → Copy short URL
The link looks like: https://g.page/CYVERNA/review
Save this link in:
| Review type | Response template |
|---|---|
| 5-star positive | "Thank you [Name]! Delighted that [specific service] delivered [specific result] for [company/sector]. The CYVERNA team will be thrilled to hear this. Looking forward to continuing our partnership! 🙏" |
| 4-star constructive | "Thank you [Name] for your kind words and valuable feedback. We've noted your point about [their concern] and are already working to improve this. Please reach out to info@cyverna.in if there's anything we can do better." |
| Negative review | "Thank you [Name] for taking the time to share this. We're sorry your experience didn't meet expectations. I'd like to resolve this personally — please contact me directly at info@cyverna.in or +91 95193 05567 and I'll ensure this is addressed within 24 hours." |
Each of your 900 city×service pages targets one primary keyword (the URL slug) but also ranks for dozens of variations through the content on the page. Here is the full keyword universe your site targets:
The pages are perfectly structured. The factor that will determine your final position is backlinks and domain authority. Here's a simple priority list:
| Action | Impact on ranking | Time to do it |
|---|---|---|
| Get 3 Google Business Profile listings verified | ⭐⭐⭐⭐⭐ (for Hyd/Jaipur/Udaipur searches) | This week |
| Get listed on Justdial, IndiaMART, Clutch, GoodFirms | ⭐⭐⭐⭐ | This week |
| Get 10+ Google reviews on Hyderabad GBP | ⭐⭐⭐⭐⭐ | Month 1 |
| Publish 2 blog posts/month on cyverna.in | ⭐⭐⭐⭐ | Ongoing |
| Get 1 guest post on YourStory or Inc42 | ⭐⭐⭐⭐⭐ | Month 2 |
| Get NASSCOM membership + listing | ⭐⭐⭐⭐ | Month 1 |
| Get DSCI membership + listing | ⭐⭐⭐⭐⭐ (for cybersecurity) | Month 1 |
| Register on Startup India (DPIIT) | ⭐⭐⭐⭐ (government site = high authority) | Week 2 |